This website represents the views of Hampshire Retained Fire Fighters Union
Rather like an insurance policy, paying your subs to HFRS is something we would prefer not to do, but we want to invest in our employment security. And, as a retained Firefighter it often feels that you are a second grade employee in the company.
Your RFU representative is your first line of defence against problems at work. We explain how to get the best out of the relationship.
DON’T delay approaching your rep. The earlier you bring the case to them the more likely it is that it can be resolved informally and speedily.
DO keep notes and copies of all dates, letters and documents relating to the case. These will be important if the case takes time to resolve or has to be passed on to another representative or RFU HQ staff for advice.
DO ensure your rep has all the facts. Even if you think you may have contributed to the current problem it is important to be honest with your representative. What you tell him or her is in confidence.
Don’t assume your rep can move mountains. They don’t have a magic wand.
DO be clear what your agreed objective is. Your rep is there to act on your behalf and you should agree what actions he or she is to take.
DON’T write to management or anyone else without first telling your rep. This can hinder the progress they may be making.
DO remember that if you are asked to attend a disciplinary or grievances hearing you have the legal right to be accompanied by your rep and you should use this right.
DO be patient. While you can expect your rep to deal with your case without undue delay they may well have other cases and work impacting on their time. Similarly, delays can occur when management are reviewing their position or decisions. Be reasonable in agreeing a timetable with your rep.
DON’T approach more than one rep at a time for help. If you are unhappy with the help you are getting from your rep, tell them so. It may be possible for them to try a different strategy or refer you to a colleague.
DO encourage your colleagues who are not members to join the RFU and be entitled to the same help and support that you have.
Hampshire RFU Secretary Andy Needham who has dealt with a number of cases over the last five years has views on what helps and what doesn’t.
“People tend to approach their rep when they are to far down the line” “The best advice is to speak to your rep straight away and don’t wait for it to become a crisis”
"Hang on to all the correspondence relating to your case and keep a diary of all related events or occurrences”
CHECKLIST
We are very pleased to supply you with the following documents to help
Write down as much as you can
Unless it concerns them, try to talk it through with your Station Officer first
Record dates and times
Advise us as soon as possible if you think you need help
