During the evaluation stage we were expecting problems to be identified and solved, however despite the best of efforts from the RMS project team HFRS have been unwilling or unable to give the system the resources it really requires.
In the last two weeks we have seen the SMS Gateway fail a number of times, the landline number not recognise PIN's and the website be unaccessible. Confidence with the system is at an all time low.
It is time that the political pussyfooting stopped and that the system is given the resources it was originally specified to have - the RDS have to have confidence in a system which advises control who look after the safety of the residents of hampshire - now! |
